Vinted Shoppers Express Displeasure Over Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants have taken to social media stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
